Return and Exchange Policy
Terms, Conditions & Care
Shipping & Returns
We ship all pieces USPS Priority Mail. A small insurance and handling fee will be added to each order proportionate to the sub-total of the entire order.
Shipping Policy and Information Most orders ship within 2 business days, however some pieces are made to order and require an extra 2 weeks. If your order is time sensitive we ask that you email firstname.lastname@example.org prior to your purchase to confirm your orders processing time. For all domestic destinations, please allow 1 to 2 weeks from the shipment date for the merchandise to arrive at your delivery address. If you need anything rush shipped please contact us at Hello@six21.co prior to ordering.
Please double check your shipping and billing address. SIX21 is not responsible for any orders shipped to the wrong or invalid address when based off of the information that the customer provides when placing their online order.
If you have any questions regarding shipping or a request for express shipping options, please email us at: Hello@SIX21.CO.
Shipping Weight and Pricing
Shipping price and weight calculations are based on a standard pre-calculated weight. For orders exceeding that standard weight some extra charges may apply. The price listed for domestic shipping and handling (S & H) is for 2-4 weeks Standard Ground Shipping only within the Continental United States (extra charges may apply for delivery to Alaska, Hawaii or Foreign destinations).
Returns and Exchange Policy
We do not accept returns nor exchanges except as required by law. If the items sent do not conform to your order, or should they be defective, please email us at Hello@six21.co
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.